Postage and Deliveries

Orders over £20 qualify for FREE First Class UK postage. The discount automatically applied when the basket reaches over £20 and a UK shipping method is selected.

All in stock items purchased through the website will be dispatched within 3-5 working days (day 1 being the day following your purchase). We dispatch on Tuesdays and Fridays. Custom designs are currently only available on specific days, please see our Facebook page for more information. Should any potential issues arise, we will contact you as soon as possible.

At the checkout process, there are four postage options available for UK orders. We charge a flat rate per order and orders over £20 qualify for FREE First Class P&P.

  • UK First Class Standard Mail: £1.50
  • UK Second Class Standard Mail: £1.25

For Wholesale discounts and Special deliveries, please contact us for prices.

 

Please note, whilst the Royal Mail aim to deliver first class items within 1-2 working days, and second class items within 2-3 working days, this can take up to 15 working days in extreme circumstances. Please refer to the Royal Mail website for more information.

International delivery is a flat rate £4.00. Unfortunately if for any reason, an International order has only paid the UK postage rate, we will contact you for the remainder of the postage, or refund the order. If your country is not listed, please contact us.

We will accept returns for a full refund within 14 days of dispatch, as long as the item has not been used. This does not include the return cost of the posting or packaging. Please obtain a proof of posting certificate. In the unlikely event that your order is incorrect or faulty, we will exchange or refund the item and pay for all postage costs incurred.