Postage and Deliveries

Orders over £20 qualify for FREE First Class UK postage.

All in stock items purchased through the website will be dispatched within 3-5 working days (day 1 being the day following your purchase). We dispatch on Tuesdays and Fridays. Custom designs are currently unavailable, please see our Facebook page for more information. Should any potential issues arise, we will contact you as soon as possible.

At the checkout process, there are four postage options available for UK orders. We charge a flat rate per order and orders over £20 qualify for FREE First Class P&P.

  • UK First Class Standard Mail: £1.50
  • UK Second Class Standard Mail: £1.25
  • UK First Class Recorded Mail: £2.60
  • UK Second Class Recorded Mail: £2.35

For Wholesale discounts and Special deliveries, please contact us for postage prices.

Where ‘Local collection’ has been selected, we will contact you when your order is ready if you have not already made contact beforehand. This will be up to 3 working days after your order has been placed.

 

Please note, whilst the Royal Mail aim to deliver first class items within 1-2 working days, and second class items within 2-3 working days, this can take up to 15 working days in extreme circumstances. Please refer to the Royal Mail website for more information.

International delivery is a flat rate £4.00. Unfortunately if an International order has only paid the UK postage rate, we will contact you for the remainder of the postage, or refund the order. If your country is not listed, please contact us. We are able to send anywhere in the world, excluding the USA and Canada. (Our insurance provider doesn’t cover these two locations.)

We will accept returns for a full refund within 14 days of dispatch, as long as the item has not been used. This does not include the return cost of the posting or packaging. Please obtain a proof of posting certificate. In the unlikely event that your order is incorrect or faulty, we will exchange or refund the item and pay for all postage costs incurred.